LATEST NEWS:
Office: (+84) 4 3938-1493 / Mon-Fri: 8h - 18h, Sat: 8h - 12h (ICT Time)
Hotline: (+84)01687665555 / Email: thebestpricevn@gmail.com

Terms & Conditions

We recommend and accept the following payment methods:

I- Credit Card
II- Western Union
III- Wire Transfer (Bank Transfer)
IV – Paypal
Booking Terms & Conditions

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I- Online Card Payment

We, Thebestpricevn  accept Online Card Payment. All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our system (Merchant).

We accept Visa, Master Card, American Express and JCB card.

Please follow the link to find the Payment Instructions or contact our travel consultant or email us at  thebestpricevn@gmail.com   for further information.

Important Notes
1) Your card issuing bank will debit you in local currency and  Thebestpricevn  will have no control on the rate of conversion used by your card company.

2) Service vouchers will be issued at least one week before the departure date.

3) When you are ready to pay by credit card, please provide us the following information: Your name on the card, billing address, telephone number. Then our travel consultant will send you the Invoice Payment Link to process the Payment.

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II- Pay by Western Union

 

If there is Western Union Service in the area where you live, you can choose to send us deposit through Western Union which is very quick, easy and safe.

Here is our authorized recipient’s details:

Full name: Trinh Van Nam (Surname: Trinh, First name: Van Nam)

ID number: 172225347
Address: 24 Au Trieu Street,Hoan Kiem District,Hanoi
Mobile phone number: +84. 1687665555
After you send us the money, please tell us the full name of the remitter, sum of money, details of your address, and also the Money Transfer Control Number provided by Western Union.

Western Union is the fastest way to pay us. We can get your money in a couple of minutes after you send the money. So it is an ideal way for the late bookings.

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III- Payment by Wire Transfer (Bank Transfer)

 

You can pay us by wire transfer to our bank account. Please find our bank details as below:

Account name: Trinh Van Nam

Account number: 0011373590431
Swift Code:BFTVVNVX

Bank branch address: 198Tran Quang Khai Street, Hoan Kiem Distric, Hanoi, Vietnam
Tel: +8438243524
Website:www.vietcombank.com.vn

After you send the money, please fax or scan then email us the bank receipt for the proof of payment.

Note: 
Please write your travel consultant’s name on the postscript when you transfer the money.
It may take 5 days to 2 weeks for the wired payment to reach us. So we do not accept wire transfer payment if you confirm the booking and pay us less than 10 days prior to your arrival date.

Any bank charges levied by the sending bank relating to  Thebestpricevn  must be paid by the client.

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IV- Paypal

When you receive our quote encrypted, you will find a link in the letter, click it and you connect to the Paypal website for payment. If you are already a member of Paypal, simply, you will continue the following steps of this common system. If you are not yet a member, it’s easy to join and it’s free!

If you have a Paypal account, pay us directly minhnamyouthhostels@gmail.com after logging into your account at http://www.paypal.com  Note that PayPal fees are charged to your account. That is to say you need to add PayPal fees when you pay via Paypal this system safe.
Details of Paypal fees:
– If you transfer money from a dollar account opened in the United States, simply add the amount of 2.9% + U.S. $ 0.3 as PayPal fees to your total.
– If you transfer money from a USD account opened outside the U.S., add 3.9% + U.S. $ 0.3 as PayPal fees to your total.
– If the transfer was made from an account not in dollars, add 3.9% + 2.5% (exchange fee) + U.S. $ 0.3 as PayPal fees to your total.
To avoid the complication for our customers, we will count those costs and add to your order
Note: When  Thebestpricevn   Paypal or have reason to doubt that your payment is fraudulent, we have the right to keep your reservation and ask for another payment method.

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Booking Terms & Condition: 

Confirmation:
Upon receipt of your request, we will check and inform you about availability. Your booking is considered confirmed when we receive your acknowledgement.

Deposit
All trips require a deposit from 20% to 30% of the total amount. The deposit will confirm your booking.

Cancellations
In the event of cancellation, we will not impose any charges, as we strive to provide the best service and experience to our customers. However, if hotels or transportation contractors apply charges for cancellation, you will have to pay those charges that apply. Cancellation policies vary, depending upon the type of service, the time of year, and the reason for cancellation. We will pass on to you all details of any cancellation policy with our reply upon demand.

All cancellation must be informed in writing either by email or fax.

Refund

Refunds, and their method will be effected as agreed between you and Private Asia Tours for unused services, and timely cancellations. Again, we will not charge you any amount for our work. However bank fees, if applicable, will be for your account.
Travel Insurance
We highly recommend travelers purchase an personal travel insurance which includes trip cancellation, medical, and other coverage.

Tour cost
Tour costs and what inclusion/exclusion are listed on the itinerary for each tour. Unless indicated otherwise on the tour itinerary, the tour fee includes: accommodations in double/twin occupancy and most meals, all transportation during the tour, entrance fees , and services of a local tour guide. Tour costs are based in USD and per person.

Voucher
Voucher will be issued by  Thebestpricevn   after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax or snail mail to passenger.

Liability
No refunds nor exchanges can be made in respect of accommodation, meals, sightseeing tours, transport or any other services which are included in the tour prices but not utilized by the tour member.  Thebestpricevn   is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays or postponement, accidents, inclement weather, political restrictions or any other causes must be covered by the passengers. Passengers are required to have full travel insurance covered. This include trip cancellation, medical emergency evacuation, and other coverage. Airline schedule, train timetable and local conditions may affect accommodation and itineraries. Should this occur,  Thebestpricevn  will endeavor to substitute a suitable arrangement of similar value.

Complaints/Refunds:
 Thebestpricevn   will act as an intermediary between the clients and other services suppliers such as air, train, boat hotels in the event of any complaint.

 

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